Frequently Asked Questions

Most data centers maximize density and throughput. Chimera optimizes for privacy, control, and continuity.

Your hardware is not pooled, monitored, profiled, or virtualized by a cloud provider. You own your servers outright, and we provide a private, technician-only environment built to protect physical access and eliminate unnecessary exposure.

Chimera plans to expand our co-location designed for the modern era of AI—a private vault for your compute.

Yes—your workload decides the placement.

• Tower systems fit beautifully in offices, studios, or labs.

• Rackmount systems are ready for deployment in any datacenter, and shipped in a durable gator case with wheels.

• If you colocate with Chimera, we handle racking, connectivity, and physical stewardship while you retain full digital control.

Your hardware. Your rules.

Absolutely.

Many teams:

1. Start on-prem to prototype or test workflows

2. Move the same hardware into Chimera co-lo for long-term stability, cooling, and connectivity

Your machine, OS, and data remain unchanged. Only the physical home evolves.

Unfortunately, no. Our co-location facility only accepts servers purchased through Chimera.

Only vetted Chimera technicians trained in hardware handling and zero-trust procedures.

No other clients, no shared rack access, and no third-party contractors can touch your equipment. All access is logged and monitored.

Your server is treated with the same standards as any high-value physical asset.

No.
Chimera technicians can service hardware, but data is protected by:

• Zero-trust default configurations

• Volume-level encryption

• Strict role separation (hardware access ≠ data access)

• Companion OS privacy guarantees

Each unit will be placed in individually assigned rack space with isolated:

• network segments

• firewall policies

• authenticated connections

• physical boundaries

No shared containers, no virtual machines, and no cross-client trust.
You are not renting someone else’s server—you’re securing your own.

We provide Remote Hands support for diagnostics and replacement.
If a part fails, you may be covered by warranty, or you can purchase a replacement through Chimera

We notify you immediately, perform the swap, and confirm the system state once restored.

Your uptime and autonomy remain the priority.

Chimera operates in facilities with:

• redundant power (A/B circuits)

• UPS + generator backup

• industrial cooling with thermal monitoring

• tiered redundancy and uptime SLAs

Your server runs in an environment designed for continuous, predictable, long-term operation, not the thermal unpredictability of a home or office closet.

ou can connect securely through:

• Tailscale or WireGuard

• Companion OS secure remote access

• private, authenticated tunnels with no public IP exposure

Your server is reachable from anywhere, without opening it to the internet.

Email us!

A Chimera technician will:

1. confirm the request,

2. perform the action (restart, swap, inspect),

3. document the outcome, and

4. log all physical access points.

Everything is tracked, time-stamped, and performed with precision.

Chimera exclusively co-locates Chimera-built servers.

This policy ensures consistent power draw, thermal performance, noise tolerance, and remote-management reliability.

We maintain an environment optimized for your hardware and our support standards

You may upgrade:

• GPUs

• RAM

• storage

• cooling

• entire chassis

Send your new component to us, or order it through Chimera. We perform the install, test the system, and confirm stability before returning control to you.

Scaling from one unit to multiple is seamless—your rack allocation grows with your needs.

Our co-location environment is protected by:

• 24/7 access control

• continuous camera monitoring

• logged and restricted technician access

• controlled perimeter security

Your hardware sits in a facility designed like a vault, not a shared hosting warehouse.

Chimera provides:

• multi-provider, high-bandwidth connectivity

• dedicated bandwidth options for demanding workloads

• VLAN isolation

• firewall baselines

Because you own the hardware, cancellation is simple:

• we power down the unit,

• pack it for safe return,

• ship it back via your preferred carrier when you provide a tacking number.

Chimera does not retain data, access keys, or copies. Your information leaves with your hardware.

Chimera insures the facility itself; you maintain ownership of the server.

We recommend clients carry equipment insurance, the same way they would insure a workstation or camera package.

This separation keeps your data and assets entirely under your control.

Yes.
Chimera provides:

• professional installation

• BIOS and firmware setup

• Companion OS preconfiguration

• remote troubleshooting

• on-site hardware service in the co-lo

Support begins the moment your server arrives and continues for the life of your co-location term.

Chimera typically replaces $5,000–$50,000/month of cloud GPU usage with a fixed monthly cost plus the one-time purchase of hardware you own outright.

Most clients recover their hardware investment in months, not years.
You get predictable costs, long-term savings, and complete sovereignty.

Chimera offers:

• monthly plans

• annual options

• no long-term lock-ins

• straightforward cancellation

We believe your hardware should stay with us because it’s a sensible solution—not because of fine print.

Co-location provides what a home or office cannot:

• stable commercial power

• redundant cooling

• enterprise uptime

• physical security

• reliable network access

• noise isolation

• higher thermal efficiency

It’s the difference between running your own private infrastructure and babysitting a heat-spewing workstation in a spare room.